EXPLORING STUDENTS’ AND TEACHERS’ EXPERIENCES WITH AI TOOLS IN ONLINE LEARNING ENVIRONMENTS
Dr. Aruna K1, R. Jayashree2
1Centre for Distance and Online Education, Manipal University Jaipur, Rajasthan, India
2Department of Management Studies, Easwari Engineering College, Chennai, Tamil Nadu, India
Abstract: The integration of Artificial Intelligence (AI) into online education is rapidly transforming teaching and learning practices worldwide. This qualitative study explored how students and teachers perceive and experience AI tools in digital learning environments. Using semi-structured interviews with 40 participants— 20 students enrolled in international online programs and 20 teachers from Indian and international open and distance learning institutions—the study examines perceived benefits, challenges, and ethical considerations. Thematic analysis identified five dominant themes: Empowerment and Efficiency, Pedagogical Innovation, Ethical Ambivalence, Erosion of Creativity, and the Need for Digital Ethics and AI Literacy. The findings suggest that while AI enhances efficiency, personalization, and academic confidence, it also raises concerns about academic integrity, emotional disconnect, and reduced originality. This study proposes a conceptual model emphasizing the importance of balancing technological efficiency with human empathy in AI-enabled education. These implications highlight the need for AI literacy, ethical guidelines, and human-centered pedagogical approaches.
Keywords: Artificial Intelligence, online learning, qualitative research, teacher experience, student perception, AI ethics, distance education
VOLUME 9 ISSUE 12 2025: 22 – 51